Car Subscription Pricing: Total Transparency, Zero Hidden Fees
Transparent car subscription pricing at Carrivo: Discover what’s included, how the return process works, and how we aim to avoid hidden costs.
What you really pay: Our pricing explained
A clear overview of how our prices are structured.
Monthly fee - what's included:
What's not included:
One-time costs
We handle the heavy lifting - from registration to technical prep. A one-time vehicle preparation fee covers all start-up essentials.
You can extend your subscription - for example with Carrivo comfort packages. Additional charges, such as a new driver (driving licence held for less than 5 years) surcharge, may also apply. All services and amounts are fully transparent and can be viewed at any time.
Some charges only apply if additional effort is required - for example in the case of fines, lost keys, or returning the vehicle in a heavily soiled condition.
All applicable charges are shown transparently during the ordering process.
No hidden costs
We believe in full transparency - including what is not included in the car subscription.
No surprises: all costs are disclosed in advance.
Clear cost breakdown instead of hidden extra charges.
Normal wear and tear vs. damage
Understand the difference between normal wear and chargeable damage in your car subscription.
What is normal wear and tear?
- Minor scratches in the paintwork
- Tire wear appropriate to the mileage driven
- Minor signs of wear and tear in the interior
- Small dents
What counts as damage?
- Deep scratches, major dents, accidental damage
- Cracks in the windshield
- Missing vehicle parts
- Heavy soiling or odors (e.g. from smoking)
- Technical defects caused by improper use
Carrivo's fair return process
Return inspection
Return inspection using a transparent checklist - applying the same fair standards used at handover.
Photo documentation
A collaborative walk-around with photo documentation. You will receive the documentation by email afterward.
Independent assessment
Professional evaluation by a vehicle assessor.
Transparent costs
Clear and comprehensive calculation of any damage-related costs, if applicable.
Why Carrivo Pricing is Different
Your costs are based on your choices - for example, the vehicle model, mileage package, or optional comfort packages.
Additional charges, such as those for new drivers, are clearly shown. Any further charges are defined in our Additional Service Costs, which are transparently displayed during the booking process.
Damage is assessed based on the damage catalogue and the actual extent of the damage.
All-inclusive model:
- One fixed monthly rate - Everything essential included.
- No additional invoices for maintenance or insurance.
- One-time deployment costs at the start
No hidden fees:
- Additional costs are clearly defined and easy to understand.
- Any fees that may apply are clearly shown before you take out the subscription, including the amount and the reason.
One-time vehicle preparation fee
We bundle all initial setup efforts into a single, transparent fee.
What is it for?
Before you take over your vehicle, we complete all necessary steps: registration, logistical provisioning, technical preparation, cleaning, and license plate installation. Depending on the model, this may also include a tire change.
What does the fee cover?
The vehicle preparation fee bundles all startup efforts into a one-time payment. It fully covers the services listed above, ensuring the vehicle is ready to drive at handover.
Why this model?
Some costs are charged upfront to cover the fixed work involved in setting up a subscription and preparing the car. This allows us to keep the monthly rate lower and avoid spreading these costs over the full term of the subscription.
Is there a security deposit?
In most cases, no. The one-time vehicle preparation fee covers preparation and logistics costs, so a separate deposit is usually not required. In certain situations, we may propose individual solutions, such as a down payment or a deposit. We don’t see this as a hurdle, but as a way to enable mobility even when a standard check would otherwise not allow approval.
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FAQs
Frequently asked questions about car subscriptions - answered directly and transparently.
The monthly fee covers the use of the vehicle, including your selected mileage package. It also includes comprehensive cover, registration, vehicle tax, roadside assistance, and seasonal tires. You simply get in and drive - without having to worry about bureaucracy or ongoing administration.
You are responsible for variable costs such as fuel or charging electricity, tolls, and parking fees. Operating fluids like windshield washer fluid or AdBlue, as well as damage costs up to the amount of the agreed excess, are also your responsibility. There are no hidden fees beyond the costs typically associated with driving a car.
In most cases, no. The one-time vehicle preparation fee covers preparation and logistics costs, so a separate deposit is usually not required. In certain situations, we may propose individual solutions, such as a down payment or a deposit. We don’t see this as a hurdle, but as a way to enable mobility even when a standard check would otherwise not allow approval.
Normal wear and tear includes typical signs of use such as small scratches, normal tire wear, or light marks in the interior. Damage refers to issues that go beyond normal use, such as deep scratches, dents, cracks, accident damage, or heavy soiling.
At both handover and return, we inspect the vehicle using the same standardised checklist. We document the condition together with photos to ensure a consistent standard. Your final report is verified by an independent appraiser, ensuring completely objective and transparent billing.
For full clarity in advance, Carrivo publishes a detailed damage catalogue at carrivo.com/schadenskatalog.
Carrivo focuses on predictability. Your price is based on clear factors: the selected vehicle, your mileage package, and optional extras. The fixed monthly fee already includes essential services such as insurance and maintenance, and any potential additional costs are clearly disclosed in advance.
The one-time vehicle preparation fee covers the initial effort required to prepare the vehicle for you, including registration, logistics, and preparation for handover. Because these costs are covered upfront, a separate deposit is usually not required.
Ready for your Carrivo car subscription?
Choose your vehicle and book the subscription that's right for you.