Car Subscription Pricing: Total Transparency, Zero Hidden Fees
Transparent car subscription pricing at Carrivo: Discover what’s included, how the return process works, and how we aim to avoid hidden costs.
What you really pay: Our pricing explained
A clear overview of how our prices are structured.
Monthly fee - what's included:
What's not included:
One-time costs
We handle the heavy lifting - from registration to technical prep. A one-time vehicle preparation fee covers all start-up essentials.
You can extend your subscription - for example with an excess reduction. Additional charges, such as a new driver (driving licence held for less than 5 years) surcharge, may also apply. All services and amounts are fully transparent and can be viewed at any time.
Some charges only apply if additional effort is required - for example in the case of fines, lost keys, or returning the vehicle in a heavily soiled condition.
All applicable charges are shown transparently during the ordering process.
No hidden costs
We believe in full transparency - including what is not included in the car subscription.
No surprises: all costs are disclosed in advance.
Clear cost breakdown instead of hidden extra charges.
Normal wear and tear vs. damage
Understand the difference between normal wear and chargeable damage in your car subscription.
What is normal wear and tear?
- Minor scratches in the paintwork that can be polished out
- Tire wear appropriate to the mileage driven
- Minor signs of wear and tear in the interior
- Small dents
What counts as damage?
- Deep scratches, major dents, accidental damage
- Cracks in the windshield
- Missing vehicle parts
- Heavy soiling or odors (e.g. from smoking)
- Technical defects caused by improper use
Carrivo's fair return process
Return inspection
Return inspection using a transparent checklist - applying the same fair standards used at handover.
Photo documentation
A collaborative walk-around with photo documentation. You will receive the documentation by email afterward.
Independent assessment
Professional evaluation by a vehicle assessor.
Transparent costs
Clear and comprehensive calculation of any damage-related costs, if applicable.
Why Carrivo Pricing is Different
Your costs are based on your choices - for example, the vehicle model, mileage package, or additional options.
Additional charges, such as those for new drivers, are clearly shown. Any further charges are defined in our Additional Service Costs, which are transparently displayed during the booking process.
We assess damage individually based on the vehicle’s actual condition.
All-inclusive model:
- One fixed monthly rate - Everything essential included.
- No additional invoices for maintenance or insurance.
- One-time deployment costs at the start
No hidden fees:
- Additional costs are clearly defined and easy to understand.
- Any fees that may apply are clearly shown before you take out the subscription, including the amount and the reason.
One-time vehicle preparation fee
We bundle all initial setup efforts into a single, transparent one-time charge.
What is it for?
To ensure your vehicle is fully registered, prepared and ready to drive at handover.
What does the fee cover?
The vehicle preparation fee covers the costs we incur to get your vehicle ready - including registration, logistics, technical preparation, cleaning and licence plate installation. Depending on the model, this may also include a tyre change.
Why this model?
These start-up costs arise immediately. Spreading them across the monthly rate would make the subscription more expensive overall. That’s why we charge them as a one-time payment.
Is there a security deposit?
In most cases, no. The one-time vehicle preparation fee already covers a substantial part of the initial costs, so an additional deposit is usually not necessary. Only in certain cases do we review individual solutions - such as a down payment or a deposit.
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FAQs
Frequently asked questions about car subscriptions - answered directly and transparently.
The monthly rate covers the use of the vehicle, including your selected mileage package. It also includes comprehensive insurance cover, registration, vehicle tax, roadside assistance and seasonal tyres. You can simply focus on driving - we take care of the rest.
Not included are fuel or electricity, tolls and parking fees, as well as consumables such as washer fluid or AdBlue. In the event of damage, you are responsible up to the agreed excess. In short: you cover what comes with driving - we take care of the rest.
In most cases, no. The one-time vehicle preparation fee covers preparation and logistics costs, so a separate deposit is usually not required. In certain situations, we may propose individual solutions, such as a down payment or a deposit. We don’t see this as a hurdle, but as a way to enable mobility even when a standard check would otherwise not allow approval.
Normal wear and tear includes typical signs of use such as minor scratches, normal tyre wear and light marks in the interior. Damage refers to impairments that go beyond normal use - for example deep scratches, dents, cracks, accident damage or significant soiling.
At both handover and return, we inspect the vehicle using the same standardised checklist and document its condition together with photos. This ensures a consistent and fair assessment.
An independent expert assessment is decisive for the final evaluation. For additional guidance, we also publish a detailed damage catalogue.
Carrivo focuses on predictability. Your price is based on clear factors: the selected vehicle, your mileage package, and optional extras. The fixed monthly fee already includes essential services such as insurance and maintenance, and any potential additional costs are clearly disclosed in advance.
The one-time vehicle preparation fee covers the initial effort required to prepare the vehicle for you, including registration, logistics, and preparation for handover. Because these costs are covered upfront, a separate deposit is usually not required.
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